RECOMMENDED READING

"Read this book Deploy Empathy will help you learn the skill of interviewing your customers—learning to truly listen to them—so that you can pull out their hidden needs, desires, and processes."

"n The Influential Mind, neuroscientist Tali Sharot takes us on a thrilling exploration of the nature of influence. We all have a duty to affect others - from the classroom to the boardroom to social media. But how skilled are we at this role, and can we become better? " Buy here.

"Nudge is about how we make these choices and how we can make better ones. Using dozens of eye-opening examples and drawing on decades of behavioral science research."

"In this stunning book, Malcolm Gladwell takes us on an intellectual journey through the world of "outliers"—the best and the brightest, the most famous and the most successful. He asks the question: what makes high-achievers different?"

"Eric Greitens  successfully reminds us of a larger lesson.  As the texts to which he refers so seamlessly recede from academic curricula and become almost esoteric for too many Americans, Greitens makes clear their profound, ongoing relevance—not just to understanding our culture  but in helping us to make sense of  our lives. Read more in this: book."

"In The Culture Code, Daniel Coyle demystifies the culture-building process by identifying three key skills that generate cohesion and cooperation, and explains how diverse groups learn to function with a single mind. "

"Researchers estimate that the average person will influence up to eighty thousand people over the course of their lifetime—or 2.8 people daily. That’s a stadium full of people each of us affects in ways positive or negative, sometimes without our realizing. What if we paid attention to this fact? Would we live differently? Would we lead differently? Would we put down our phones and be more present with the people in front of us?" Buy book here.

"The Human Element is for anyone who wants to introduce a new idea or innovation into the world. Most marketers, innovators, executives, activists, or anyone else in the business of creating change, operate on a deep assumption. It is the belief that the best(and perhaps only) way to convince people to embrace a new idea is to heighten the appeal of the idea itself." Buy book here.

"In The Influential Mind, neuroscientist Tali Sharot takes us on a thrilling exploration of the nature of influence."

"The Power of Giving Away Power shows how the Constellation mindset shines in some of the most impactful organizations and innovations the world has ever known."

"The Tipping Point: How Little Things Can Make a Big Difference: The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire."

• Are you a Maven, Salesperson, or a Connector? Learn more here.

"Read this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors."